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If you are in the clinically extremely vulnerable group you will receive a letter from the NHS or from your GP telling you this.  You may have been advised to shield in the past.

The Government has updated its guidance to support the clinically extremely vulnerable in protecting themselves from exposure to coronavirus (COVID-19). 

This updated advice can be found here.


Registering on the National Shielding Service System

You will be able to use a new online service to register yourself, or on behalf of someone else, to:

  • request access to a priority supermarket delivery slot (if you have already got priority supermarket deliveries, you will keep them).
  • tell your council if you need support in order to follow the guidance that you are unable to arrange yourself and cannot be provided by friends, family or other support networks
  • make sure your details such as your address are up to date

This new online service can be found here and it is now live for you to register for support. You'll be asked for your NHS number.


Buying Groceries

The National Shielding Service System (NSSS) will allow Clinically Extremely Vulnerable individuals who need help to access food to use their registration webform so that their data can be sent directly to supermarkets.  This allows individuals to register themselves for priority deliveries.  You can access this form here.  

NHS Volunteer Responder Service

This service can help anyone who needs to self-isolate for any reason.  They can also help people who choose to stay at home as much as possible because they are cautious about going out during the coronavirus outbreak. Volunteers help people:

  • avoid busy places by collecting their shopping, medicines and other important items
  • have regular contact with other people by making regular friendly phone calls
  • get to medical appointments by giving lifts

Telephone: 0808 196 3646 or visit their website here.


Accessing Medicine

There are over 11,700 community pharmacies in England and pharmacies are open for longer than other NHS providers.  Over 90 per cent have private consultation areas. Pharmacists train for 5 years and are experts on the safe use of medicines.

‚ÄčWhat can community pharmacies help with?

  • Urgent medicine supply
  • Repeat prescriptions
  • Prescription delivery
  • Disposal of unwanted medicines
  • Promotion of healthy lifestyles
  • Signposting to other healthcare providers
  • Support for self-care
  • Flu and other vaccinations

View information on local pharmacies on the NHS website.

Volunteers from the NHS Volunteer Responder Service and local community groups are also available to collect prescriptions for you.  Please contact them using the information below.

NHS Volunteer Responder Service: 0808 196 3646


The council are here for you

If you do not have any friends, family or neighbours to rely upon for support as you come out of shielding, please speak to us. We can help.

Call: 01772 625 625


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