An Exemplary Council
An exemplary Council is a Council that...
- Delivers high performing services that represent value for money
- Understands the community and works with partners to make things better
- Is open and transparent in its activities
Refresh and Deliver the Transformation Programme |
Enhance the Use of the Civic Centre |
Work with Partners to join up public services for Early Years Provision |
How will we know we're succeeding?
- At least 40% requests for service will be received via self-service channels
- More than 70% of customers will be satisfied with the service
- 55% of calls to Call Centre answered within 5 minutes
- The percentage of households living in fuel poverty will be better than the North West average
- The percentage of people satisfied with South Ribble as a place to live will increase
- The percentage of people satisfied with the leisure and sports facilities in their local area will increase
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